Return Policy
Thank You for Shopping at The Clothed One!
We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.
Returns
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refunds
- Once we receive your return, our team will inspect the item and process your refund.
- Refunds will be issued to the original payment method within 5 business days.
Exchanges
- If you received a defective or damaged item, we will gladly exchange it for a new one.
- Please contact our customer service team at theclothedone@gmail.com to initiate an exchange.
Return Shipping
- Customers are responsible for return shipping costs, except in cases of defective or damaged items.
- We recommend using a trackable shipping service to ensure your return is received.
How to Initiate a Return
- To initiate a return, please contact our customer service team at theclothedone@gmail.com.
- Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
Non-Returnable Items
- Certain items are non-returnable, including personalized products and perishable goods.
- Please check the product description for any specific return restrictions.
Cancellations
- If you wish to cancel your order, please contact us as soon as possible.
- Once an order has been shipped, it cannot be canceled.
Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team at theclothedone@gmail.com.
Thank You for Choosing The Clothed One!
We appreciate your business and strive to make your shopping experience enjoyable.
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